Faqs

Q: What is your response time?
A: 100 working hours. 2 options (This is a preliminary design or the “first cut”. You may want to make changes.)
Q: I need some changes in the design. Now what?
A: You will be given two design options. Most revisions are requested for colour, font and layout. You may like some elements from one design and others from the second design. We will make revisions as per your requirement till you are 100% satisfied.
Q: Do you outsource the work?
A: No. We have a complete in-house team that delivers the final product. Each team member is carefully selected.
Q: Do I have to print my material with you?
A: You are free to print with any vendor of your choice. We provide your design in industry standard formats that are widely acceptable.
Q: In what file formats will I receive my designs?
A: Your final format will be in any usable option of your choice. This could be JPG, PNG, TIF or PDF.
Q: Who owns the copyright for my final designs?
A: You. Only you. We only reserve the right to display the work we have done for you on our gallery.
Q: Do you have a physical office?
A: We are located in Delhi-NCR (India)
Q: When do I pay for my designs?
A: You pay 50% advance at the time of submitting the brief and the balance 50% on approval of design.
Q: What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard and American Express. We also support Net Banking.
Q: I am worried about my security.
A: Don’t worry. Our checkout is 100% secure and verified. Moreover, we respect your need for privacy. Any information that you share with us remains strictly confidential. We do, however, reserve the right to showcase your work in our gallery.